Looking for Other Roles to Outsource?
There are no limits to the workforce you can build with Nateco IT Services. As an IT services company, our outsourcing services cater to your business needs. We shape our talents according to your demands.
Below are some of the established offshore staffing services we have.
Customer Service
Your team will provide you with round-the-clock support
Inbound Call Center
Your team will process customer inquiries
Outbound Call Center
Your team will boost your outreach and engagement
Technical Support
Your team will handle the troubleshoots at faster resolution times
Live Chat Support
Your team will provide real-time assistance to your customers
Email Support
Your team will professionally handle customer queries and follow-ups
Content Moderation
Your team will ensure your user-generated content complies with existing guidelines
Background Checking
Your team will verify the individual’s credibility
Network Security
Your team will protect your networks from threats and unauthorized access.
Recruitment Process Outsourcing
Your team will find you the top 1% talent who fit your vision and culture
Outsourced Accountancy
Your team will verify and write financial reports that comply with existing accounting standards
Outsourced Bookkeeping
Your team will ensure your accounting records are accurate and up-to-date
Outsourced Digital Marketing
Your team will drive marketing campaigns that attract your intended audience
Virtual Assistant
Your team will provide you with administrative support
Training Sandbox
Your team will create a simulated environment for training and skills development
IT Consulting
Your team will provide expert advice and solutions for your technology needs
👋 Business Greetings
It is a pleasure to connect with you today. We pride ourselves on delivering exceptional B2B solutions that drive innovation and efficiency in the travel and transportation sectors. Our mission is to empower businesses with tailored, cutting-edge solutions, supported by trust, transparency, and a shared vision of success.
🏢 About Our Company
- Innovation: We embrace change and continuously improve products & services.
- Integrity: We operate with the highest ethical standards.
- Customer Focus: Prioritizing customer needs and exceeding expectations.
- Excellence: Committed to delivering superior quality.
🚖 UK Taxi Booking Services Inbound Campaign
Overview: International customer care inbound campaign focused on reliable UK customers for taxi booking services.
Work Schedule: 24/7 inbound campaigns, flexible shifts, with minimum 4-hour logins required per agent.
⏳ Project Duration
18 months
🛠️ Client Responsibilities
- All setups are managed by the client.
- Centers only need to provide infrastructure and systems.
📝 Requirements for Signup
- Company documents required.
- Training provided by the parent company.
- Charges required at the time of finalization.
🌍 Eligibility
New startups and experienced centers from all countries are welcome to join.
📌 Rules & Regulations
- Attendance: minimum 60% in a month per center.
- Accuracy: all call recordings must be shared by the center.
- No extra conversations beyond training instructions.
- Average Handling Time (AHT): minimum 70 seconds per call.
- Payout is fixed but performance affects future contracts.