Effective Date: January 2025
At Nateco IT, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our IT services, IT support, business BPO solutions, and international business consultancy services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and company details provided during inquiries or project onboarding.
Business Information: Data related to your company, including operational requirements, project details, and documents shared for BPO or international business processes.
Technical Information: Log files, IP addresses, browser type, operating system, and activity on our websites or portals.
Service-Related Data: Information required for IT support, system monitoring, ticket resolution, and service enhancements.
2. How We Use Your Information
Your data is used strictly for business purposes, including:
Delivering IT services and technical support.
Managing and executing BPO projects.
Assisting in international business consultancy and compliance.
Communicating about projects, updates, and service-related announcements.
Improving customer experience and tailoring solutions to your needs.
3. Data Sharing & Disclosure
We do not sell or trade your personal information. However, we may share data:
With trusted third-party service providers (e.g., payment processors, cloud providers) under strict confidentiality.
When required by law, regulation, or legal process.
With partners and affiliates strictly for service delivery related to your project.
4. Data Storage & Security
All data is stored on secure servers with encryption and restricted access.
We use firewalls, secure connections (SSL), and data monitoring tools to safeguard information.
Employees handling sensitive data are bound by confidentiality agreements.
5. International Data Transfers
As Nateco IT operates globally, your data may be transferred and processed in other countries. We ensure that any such transfer complies with international data protection laws and provides adequate safeguards.
6. Cookies & Tracking
Our website may use cookies for analytics, performance, and user experience enhancement. You can manage or disable cookies through your browser settings.
7. Your Rights
You have the right to:
Request access to your personal information.
Ask for correction or deletion of your data.
Withdraw consent for data processing.
Contact us regarding privacy concerns at team@natecoit.co
8. Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
9. Updates to This Policy
Nateco IT may update this Privacy Policy periodically. All updates will be posted on our website with a revised effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we manage your data, please contact us:
📧 Email: team@natecoit.co
📍 Address: Ahmedabad, Gujarat