5. Product launch project example: Launching a new product feature

To further expand Click Up’s list of features for project management, the company set out a huge initiative to build and successfully launch a new product feature, Click Up Whiteboards. Spearheading the project is Click Up’s Group Product Manager, Zach Blodgett.

The company’s vision was to create a powerful yet easy-to-use digital collaboration tool that project managers, executives, and team members could use to level up their brainstorming, planning, and execution processes.

The problem? 

The biggest challenge was team size and a rapidly approaching deadline. The deadline was immovable and we had a ton of stakeholders from GTM, sales, pricing & packaging, growth, support, CSMs, EPD. We had to ensure they knew what was going out, what was next, and how to talk about Whiteboards.

Zach BlodgettGroup Product Manager, Work Management at Click Up

The goal? 

To use a project management tool to help manage tasks, communicate with stakeholders across the globe, and minimize risks and bottlenecks to deliver the new and highly-anticipated product feature within the agreed-upon timeline.

Here’s how Zach and the company launched a successful project launch:

Initiation phase 

  • Identify the project: New feature rollout 
  • Define the desired outcome: To successfully deliver a responsive and functional new feature and create GTM campaigns for launch day

Planning phase

  • Project management methodology: Lean

Execution phase

Task checklist:

  • Delegate tasks to the respective team members within the Product and Engineering team
  • Use the Click Up-Git hub integration to preview branches populated in the tasks
  • Create Clip videos to report bugs in development and to easily relay complex issues to other teams
  • Connect with the Creative team to shoot promotional videos and ads
  • Connect with the entire company to run beta testing and collect feedback
  • Run tests with the Security team
  • Collaborate with Sales to determine the pricing model
  • Work with the Product Marketing GTM team to create a marketing campaign plan for the launch
  • Set important milestones and schedule for beta release

Closing Phase 

  • The CEO, Sr. VP of Engineering, and other key project stakeholders reviewed the product feature, and approved the final product before launch day.

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